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Jubilee Hotel, London

31 Eccleston Square, Victoria, London, SW1V 1NZ
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.2 / 5 3.2 / 5
Overall value for money 3.3 / 5 3.3 / 5
Performance of staff 3.7 / 5 3.7 / 5
Your room 3.0 / 5 3.0 / 5
Overall experience 3.4 / 5 3.4 / 5
Order and cleanliness of the hotel 3.4 / 5 3.4 / 5
Guest Rating 3.4 / 5 3.4 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

1.9 / 5 1.9 / 5 Edward [Lowestoft, GB] on 11/11/2009 (Mature couple)

 (108247164)

1.4 / 5 1.4 / 5 Anonymous on 30/10/2009 (Mature couple)

The Jubilee Hotel is quite near to Underground

The room (double room) had space only for one person. The basin and the windows were broken. Cleaning service: poor

Overall: Do not come again in the Jubilee Hotel  (108971679)

1.3 / 5 1.3 / 5 Anonymous on 23/10/2009 (Mature couple)

 (108234879)

2.7 / 5 2.7 / 5 Anthony [New Farm, AU] on 05/05/2009 (Mature couple)

Close to Victoria Coach Station, staff carried suitcase up stairs for four floors. Friendly, personable staff.

Four sets of stairs to climb, no lift, toilet seat loose.

Overall: Arrived at the Jubilee B&B rather tired following 26 hours flying from Australia. Room size/facilities were overpriced, particularly for top floor stair climb. Other than that, the facilities were adequate and clean, and the staff personable, obliging and friendly. The breakfast was adequate (cereal, toast, tea/coffee). Would possibly stay again (if in a better room) due to location.  (107865968)

1.9 / 5 1.9 / 5 Graham [Stockport, GB] on 15/02/2009 (Solo business traveller)

Always someone on reception if you needed anything.

TV reception was very poor, picture kept fading in/out on some channels. Wardrobe was totally inadequate: no decent coat hangers, no shelf space for jumpers, t-shirts, etc. Bed was never made properly. Shower was one of those where the movement between warm and scolding was about a millimetre. Breakfast was supposed to start at 07.30, but whenever I went down after then at say 07.40, the dining room was locked and the staff hadn't prepared the room to serve breakfast.

Overall: Shoddy. I won't be staying here again.  (107898482)

1.6 / 5 1.6 / 5 Anonymous on 03/02/2009 (Same sex couple)

Hotel staff were not particularly helpful, but reasonable. Did not accept the alternative rooms offered and was informed that there would be no charge due to the hotel double booking our original choice of room. Yellow Pages available in the room.

Booked twin en-suite. Hotel was double booked and was offered alternative (single and double basic room at no extra charge). Rooms of poor quality (peeling paintwork on walls, barred window to ground floor room and insufficient escape route. Window broken on the top floor and wouldn't close).

Overall: The limited time spent in this hotel (less than 1 hour) was quite enough.  (107878273)

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