| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  3.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
4.1 / 5
Anonymous
on 24/11/2009
(Solo leisure traveller)
(108987542)
4.1 / 5
Anat [Brighton, GB]
on 26/08/2009
(Group of adult friends)
Helpful, friendly staff. Clean, comfortable rooms. Good central location easily walkable from Victoria station.
Breakfast was rather bland, not much choice and no fresh fruit.
Overall: Pleasant expeience. (108372107)
4.0 / 5
Anonymous
on 19/05/2009
(Mature couple)
Very friendly and helpful staff; continental breakfast included including filter coffee; comfortable bed; complimentary bottled water
slightly shabby (though didn't bother us, in fact made me feel more at home);
towels changed after one day's use - seemed unnecessary, except that there wasn't anywhere to hang them where they would dry. (Bathroom was very small)
Overall: Good (107606107)
3.7 / 5
Anonymous
on 21/04/2009
(Solo leisure traveller)
Friendly, efficient staff
Good breakfast provided
Room rather small even for one person - bathroom very small
Lack of lift in the hotel could be a problem
Overall: Generally fine - good location near Victoria station Clean,presentable hotel useful for overnight stay (107843534)
3.7 / 5
Donna [Great Falls, VA, US]
on 12/04/2009
(Family with older children)
Charming place, staff was wonderful
construction right outside our room. We were affected by the dust. We changed rooms after the first night....our room was in the front on the street side...too noisy
Overall: I would stay there again...in a back room (107340302)
4.4 / 5
Anonymous
on 10/04/2009
(Mature couple)
Very big room newly refurbished and very close to Victoria.
Had to cancel 2 days of my stay to go to another hotel as I went there to get some rest and see some scenery of London. Workmen working at the hotel early in the morning. The breakfast room too small and you have to wait for a very long time before you get a seat to eat breakfast.
Overall: It was good, excellent and clean bedroom, reception staff too slow. Hotel need to do something about their breakfast room. Would stay at the hotel again, but would not have breakfast there. (107943636)
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