| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.1 / 5 |
| Overall experience |  3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
3.3 / 5
Anonymous
on 20/11/2009
(Solo leisure traveller)
(108736291)
3.1 / 5
LAM [Hong KOng, HK]
on 09/11/2009
(Mature couple)
quiet, reasonable price, close to underground
breakfast time too short, only 7-9:15 am and staff starting to clean up the the dining room sharply at 9:15 am even though the guests have just started eating their breakfast.
Overall: generally acceptable with regard to the lower price compared with other hotels. (108942784)
4.0 / 5
Anonymous
on 27/10/2009
(Solo leisure traveller)
location, friendliness, converience, cleanliness
room was very small
Overall: favourable; happy to recommend it (108385388)
4.0 / 5
Anonymous
on 12/10/2009
(Solo leisure traveller)
Friendly staff (other than the man working on the reception desk). Clean rooms.
Value for money with breakfast included in the price
Overall: Very central for visiting London. The rooms were clean, staff were friendly and the whole package was value for money as breakfast was included. (108941894)
3.1 / 5
Anonymous
on 19/09/2009
(Same sex couple)
Overall: Very good value for money. Breakfast wasn't particularly good though, and room was very cramped. Was difficult to access the kettle and tea and coffee. (108139629)
4.6 / 5
Anonymous
on 13/09/2009
(Young couple)
very happy
(108711489)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.