| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.9 / 5
Dianne [The Woodlands, US]
on 28/09/2009
(Same sex couple)
Food was wonderful, chef an interesting conversationalist and chef, the young man who checked us in/out of the hotel exceeded our expectations in helping our stay to be as enjoyable as it was, and the hotel was convenient to the attractions we wished to visit.
(108450458)
4.9 / 5
alan [Nantwich, GB]
on 26/07/2009
(Mature couple)
made to feel very welcome by all staff and invited to leave luggage in hotel on last day as we had a late evening train.nothing was too much trouble.
Overall: we were attending a Royal garden party at Buckingham palace and were in walking distance of the palace. we would definately recommend this hotel to anyone. (108493116)
4.4 / 5
Anonymous
on 16/07/2009
(Solo leisure traveller)
excellent service, staff couldn't have been nicer
room was noisy
(107325302)
4.9 / 5
Anonymous
on 28/04/2009
(Mature couple)
friendly & helpful staff.
no elevator lift.
Overall: central location for excellant transport to places of interest. (107385532)
4.1 / 5
Colin [Ashford, GB]
on 26/10/2008
(Solo business traveller)
Friendly small hotel feel without compromising quality
Service in the dining room was a bit slow but only because the cook/waiter had too much to do all by himself.
Overall: A pleasant experience. (107722775)
4.0 / 5
Anonymous
on 04/07/2008
(Group of work colleagues)
Good clean rooms, friendly and helpful staff
(108070954)
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