| Check-in process |  2.6 / 5 |
|---|---|
| Working order of facilities / equipment |  2.7 / 5 |
| Overall value for money | 2.6 / 5 |
| Performance of staff | 2.5 / 5 |
| Your room | 2.5 / 5 |
| Overall experience | 2.6 / 5 |
| Order and cleanliness of the hotel | 2.7 / 5 |
| Guest Rating | 2.6 / 5 |
1.9 / 5
Anna [Nacka, SE]
on 11/11/2008
(Family with young children)
Room looked ok, bathroom was not too bad.
BEDBUGS! loads of them. Made the overall visit really bad.
Overall: Hotel looked ok at first, but the bedbugs took away the pleasure and it didnt want me to recomend the hotel to anyone else. (107656145)
1.6 / 5
Anonymous
on 23/09/2008
(Solo leisure traveller)
(107286778)
4.9 / 5
Anonymous
on 22/09/2008
(Same sex couple)
(107168610)
5.0 / 5
Stan [Redditch, GB]
on 27/08/2008
(Mature couple)
(107272700)
3.4 / 5
John R [Scunthorpe, GB]
on 12/08/2008
(Mature couple)
When we arrived we found you had cancelled the booking with the hotel because
of a VISA card problem. I was not informed of any of this. As luck would have it they did have a room. The card was accepted by them. Is this your usual practice?
Overall: What was expected. Great location for transport and Earls Court. (107193784)
2.1 / 5
Anonymous
on 28/05/2008
(Family with older children)
Cheap (for over-priced London). Under 100 pounds for a triple room.
Room barely habitable.
Overall: Only go here if you're looking for somewhere cheap in London and won't be surprised by the shabbiness that comes with low-price. A prolonged stay in the room we had would probably be a health hazard - there was a strong mould smell. The loo seat was not attached properly, the sink tap was hanging off loose, and the kettle was unusable, being encrusted with grease. Somebody had evidently cooked in it - a very long time ago. The fire alarm went off twice in the night. No information was given at the time, nor when checking out the next morning. (97816870)
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