Durrant House Hotel, Bideford
Heywood Road, Northam, Bideford, EX39 3QBGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel |  3.3 / 5 |
| Guest Rating | 3.2 / 5 |
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Guest Reviews
4.9 / 5
Anonymous
on 21/11/2009
(Solo business traveller)
(108430925)
2.7 / 5
louise [london, GB]
on 01/07/2009
(Young couple)
Helpful staff when we were continuAlly locked out of our room due to dodgy lock.
Great jaccuzzi option.
Good location.
The lock on our door was dodgy, locking us out where we needed staff assistance with screwdrivers to let us in at least on 3 occasions.
Curtain rail hanging off wall.
Room phone not working.
Television in jaccuzzi had very bad reception.
numerous defective Light bulbs in room.
Very hot in room, poor air supply as window opened very little.
Overall: Having payed 360 for 2 nights I feel We sis not get the "luxary" stay promised. However the jaccuzzi was great but that was probably the only good thing about the room . I would not pay this again in this hotel, and due to the receptionists attitue on leaving the hotel Sunday the 28th June I would not come an stay here again. She was very rude to us. (107653071)
5.0 / 5
simon [taunton, GB]
on 20/01/2009
(Young couple)
(107991927)
2.0 / 5
Anonymous
on 04/01/2009
(Mature couple)
Appalling decor, why a huge pretend leather headboard? It was like a sleazy film. The whole arrangements were set up for coach parties, we were very much bit players in their eyes, and for the cost of £370 I expect more. The bar was closed on New Years evening for our convenience.
Overall: At least it was warm. (107720543)
2.7 / 5
Derek [Northampton, GB]
on 31/08/2008
(Mature couple)
Splendid breakfast. Cookedand buffet
In the bedroom window would not close properly. Room not hoovered. Door to bathroom would not close because it had swollen. Bathroom mirror falling apart.
Finally when we came to leave the door locked jammed. Basically not enough maintenance checks by management. The price of the evening meals were prohibitive.
Overall: We both enjoyed the break, but it could have been so much better. (108052530)
4.0 / 5
Anonymous
on 21/08/2008
(Group of adult friends)
(97472367)
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