| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.5 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
3.9 / 5
Anonymous
on 01/09/2009
(Mature couple)
Clean & quiet
Accessibility difficult with heavy bags; pillows unacceptable
(108300805)
4.3 / 5
Anonymous
on 07/08/2009
(Group of work colleagues)
size of room. cleanliness of room. location.
didn't make clear that payment was not taken until arrival.
Overall: never had the breakfast due to one fellow guest saying the toast they had been served was "mouldy". (107794611)
3.6 / 5
Anonymous
on 21/07/2009
(Group of work colleagues)
(107318521)
3.9 / 5
Zaitun [Kuantan, Pahang, MY]
on 07/06/2009
(Same sex couple)
the staff is very helpful especially the filipino lady in the kitchen on my first day of breakfast in comfort inn.The place is quite near to the rail station,convenient to move around.
you have one sour face staff who walkpast us in the lobby, we believed that she was about to finish work, we don't like to see this kind of face in the hotel!
Overall: Fine place to stay for a budget traveller like me but I wish it could be a little bit cheaper. (107477249)
2.0 / 5
Patricia [Toledo, US]
on 05/06/2009
(Solo leisure traveller)
Room too warm. Noisy. And to have to boil water.
(107666002)
4.1 / 5
Anonymous
on 12/05/2009
(Mature couple)
(107866366)
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