| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.0 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 3.4 / 5 |
| Your room | 2.8 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.3 / 5 |
(1716189)
Location
Room needs renovation
(1714279)
Breakfast
bed and cleaning
Overall: Poor Check in process and facilities. (1651975)
friendly staff clean room
Overall: this is a convienient friendly hotel. the rooms are clean, though small, and the staff are very helpful. i would definately book to stay here again. (1591539)
(1580316)
The hotel was very well positioned for the city centre, and railway stations.
The ensuite facilities were not quite private enough.
Overall: We found the hotel easily from the instructions given online. Very well placed for all the major attractions, and for Kings Cross and Euston. Nice friendly staff, nice quite hotel. Breakfast good, but watch out for the tea leaves!! Overall, we would recommend this hotel to anyone on a small budget. (1626443)
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