| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
(1443318)
pleasant staff and very clean and friendly stay
Overall: Our stay was excellent and friendly staff made this a very pleasant and very comfortable break thanks (1380685)
(108794414)
A simple pleasant hotel, well located for Nottingham City centre, friendly helpful staff, car park nearby, would stay there again on next visit to Nottingham
only one of the two lifts working
Overall: Pleasantly surprised. (108419787)
The desk staff were warm and friendly, the dining staff very prompt and attentive, the location was very suitable for our requirements and the hotel felt very "safe and secure"
Towels were not changed but put back on rack wet, three days in a hotel without toel change or facility to dry same is not acceptable. Large dust deposits around air-con and extractor in bathroom, pillows very flat and no extras provided and duvet did not reach bottom of pillows which meant sleeping felt a little cold.
Overall: The hotels good points outway the bad, the food choice for a fitness weekend was good ( porridge with water, steak with no sauce etc ) adjacent to parking with a suitable drop off point, and I have used this facility several times and would do so again. (107931157)
Great location
Got put in a smoking room even though we are non smokers and wasnt given the choice. We were right next door to the lift meaning we could constantly hear the motor running.
Overall: Great location - didnt spend much time at all in the room which was a good thing. (108291725)
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