| Check-in process |  4.7 / 5 |
|---|---|
| Working order of facilities / equipment |  4.6 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel | 4.9 / 5 |
| Guest Rating | 4.6 / 5 |
1.6 / 5
Dave [Nr Harrogate, United Kingdom]
on 02/11/2004
(Mature couple)
(1642497)
4.9 / 5
paul [sunderland, United Kingdom]
on 10/10/2004
(Mature couple)
food, service, style
(1493756)
5.0 / 5
Andrew [Berkhamsted, GB]
on 03/11/2009
(Mature couple)
Excellent service, great care and attention at all times. Excellent food, a most comfortable room with very good facilities. Money well spent!!
I feel that the automatic piano, in the bar area, was a little loud. Also, indoors were, at times, quite hot. Having said that, I must add that these were but very minor points when compared to the overall pleasant experience.
Overall: Our stay was beyond expectations; served by people who actaully enjoy their job, and who went out of their way to make our time there enjoyable. (108135661)
5.0 / 5
Anonymous
on 03/11/2009
(Solo leisure traveller)
(108400517)
2.7 / 5
Anonymous
on 02/11/2009
(Mature couple)
excellent meals
long delay,45mins waiting to be called through for dinner,with no explanation or apology offered.Bose radio in room didnt tune in to radio4 and poor reception because no aerial, tv channels wouldnt pick up radio stations and not retuned to pick up channel 5.Overall temperature in room and hotel far too hot.General welcome and hospitality by management very false,most clients staying at this hotel are sufficently perceptive to appreciate a genuine welcome as opposed to the pretext for one!
Overall: High expectations from previous visits not met on this occasion , at best an adequate experience (108450286)
4.9 / 5
Claudette [Broadstairs, GB]
on 01/11/2009
(Mature couple)
very good standard of room accommodation with beautiful bathroom
bar food quite pricey
Overall: wonderful location and ideal to travel around lake district (108251507)
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