| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
3.1 / 5
Anonymous
on 30/08/2009
(Solo leisure traveller)
Reasonable rate - better rooms than the cheap alternatives.
Convenient location, lots of parking
General tired appearance.
Early checkout time - 10am with £20 per hour surcharge if you stay too long. Luckily the staff phoned the room to remind me, which is good.
Overall: Caistor hall is a hotel used primarily for weddings. The main areas look tired, but the room facilities were good. Breakfast was good, but around the £11 mark. I wouldn't recommend it to independent or leisure travelers as you may be sharing the place with a wedding. (108390664)
4.0 / 5
Anonymous
on 12/08/2009
(Mature couple)
Friendly staff, general cleanliness
Would have expected breakfast to be included - even if only continental.
Overall: Good - we were there for a wedding and all the arrangements went like clockwork. The staff made every effort to make the day special. (107559496)
4.1 / 5
Julie [Nr Chelmsford Essex, GB]
on 06/07/2009
(Other)
Although we only stayed 1 night the hospitality from the staff was good the rooms were of a good clean standard and the room rate was value for money
Norfolk has some good local beers so I was dissapointed that there were no real ales on sale. I was led to believe that the Bar manager had let stocks run down.
Overall: Good and should we participate in the Norfolk show next year we will definately book this hotel again (107666979)
3.9 / 5
john [wexford, IE]
on 29/11/2008
(Young couple)
very nice and clean
very very expensive
Overall: good but not at 130 pound per night, plus having to get a taxi in to the city, and food very expensive (107924051)
4.6 / 5
Anonymous
on 21/11/2008
(Solo business traveller)
staff were very friendly & welcoming, breakfast was lovely & was cooked to order.
Overall: excellent (107685117)
4.9 / 5
Anonymous
on 12/08/2008
(Young couple)
Absolutely fantastic! Great staff, food, facilities and rooms. There was a wedding on both evenings of our atay and this did not interfere with our stay or the level of service that was provided. Can't wait to go back!
Overall: Absolutely fantastic! Great staff, food, facilities and rooms. There was a wedding on both evenings of our atay and this did not interfere with our stay or the level of service that was provided. Can't wait to go back! (107151088)
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