3 star

Three Horseshoes Hotel LTD, Rugby

Sheep Street, Rugby, CV21 3BX

Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 3.4 / 5 3.4 / 5
Overall value for money 3.3 / 5 3.3 / 5
Performance of staff 3.9 / 5 3.9 / 5
Your room 3.2 / 5 3.2 / 5
Overall experience 3.4 / 5 3.4 / 5
Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
Guest Rating 3.5 / 5 3.5 / 5

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Night(s) Room(s)

Guest Reviews

4.6 / 5 4.6 / 5 Graham [Edinburgh, GB] on 10/10/2009 (Other)

Staff were friendly and extremely well informed about the local area.

Shower curtain rail needed some maintenance attention.

Overall: Excellent  (108869841)

4.7 / 5 4.7 / 5 Yuksel [Glasgow, GB] on 28/08/2009 (Solo business traveller)

 (108660504)

1.9 / 5 1.9 / 5 Victoria [Margate, GB] on 12/08/2009 (Solo leisure traveller)

Despite being above a pub and busy street it was quiet at night. Helpful bar staff regarding local facilities. Managed to get free parking in ASDA

Poor shower with variable pressure Parking would have been costly

Overall: This was booked as a single room with full English breakfast. At 08.30hrs on the Saturday morning I left my room for breakfast. On reaching reception for details of dining location I came across no one. Having found a room set up for breakfast including menus for cooked food I set about helping myself to cereals, fruit and coffee. Although I was making my presence known I was left to my own devices. A member of staff appeared to make herself some toast and went off agin whilst it browned. When she re appeared I asked if cooked breakfast was being served and she replied that she wasn't sure as no one had left her any notes. That was all offered and a very basic continental style breakfast.  (108362517)

4.3 / 5 4.3 / 5 Jon [Worcester, GB] on 20/07/2009 (Mature couple)

a very cosy hotel setting

The hotel was difficult to find as it is set on a pedestrian way. parking would be difficult if there were many guests with cars as it was outside the hotel on the padestrian walk.

Overall: Warm friendly staff in a fantastic town enjoyed the stay  (108317539)

3.3 / 5 3.3 / 5 Anonymous on 30/06/2009 (Group of work colleagues)

Friendly and compitent staff with good food and lots of it.

Room was rough enough. No lock on window and no shower curtain in bath

Overall: Satisfactory  (107361516)

3.9 / 5 3.9 / 5 Anonymous on 30/06/2009 (Mature couple)

Friendly & welcoming

Room very hot because of unusual weather; needs air conditioning or wider opening windows

Overall: ok  (107428449)

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