| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.3 / 5 |
4.1 / 5
Anonymous
on 18/11/2009
(Mature couple)
staff, situation, comfort
the noise from (we presumed) the air conditioning?
Overall: very happy overall (108727880)
4.3 / 5
Anonymous
on 26/10/2009
(Mature couple)
Check in and out very quick and efficient - friendly staff. Easy access to London Bridge station.
Bar should stay open longer. We didn't get back from Wembley Arena until after 11pm and so had to have a quick drink in nearby All Bar One. Would have been nicer to go straight back to hotel for drink.
Overall: Only very brief stay but enjoyable and very easy to get to Wembley Arena which was why we chose this hotel. (108213855)
4.0 / 5
Anonymous
on 21/09/2009
(Group of work colleagues)
Very central and near to tube station and tourist sites.
Overall: Pleasant and fuss-free. (108899964)
4.0 / 5
Anonymous
on 17/08/2009
(Solo leisure traveller)
(108808776)
4.9 / 5
karl [tamworth staffordshire, GB]
on 15/06/2009
(Mature couple)
(107464053)
3.7 / 5
Anonymous
on 30/03/2009
(Group of work colleagues)
Good staff - excellent clean rooms
Overall: Good (107304404)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.