| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
4.3 / 5
Anonymous
on 17/10/2009
(Solo business traveller)
Friendly staff, good breakfast
(108450100)
3.0 / 5
John [Bolton, GB]
on 18/09/2009
(Solo business traveller)
Good sized room, reasonable value for money
drab decor, a bit outdated. Although it was mid September it became quite cold at night, but the central heating was obviously not turned on. I had to go to bed early to keep warm
Overall: Adequate, but I expected better as their description on your wesite claimed "wonderful facilities" and beautifully decorated bedrooms". This was certainly not my experience. It was no better than basic. I can't comment on the food because I did not eat in the hotel (108355013)
4.3 / 5
Anonymous
on 08/09/2009
(Solo leisure traveller)
(108707769)
3.4 / 5
Anonymous
on 17/05/2009
(Solo business traveller)
(107579120)
4.0 / 5
Anonymous
on 29/04/2009
(Solo business traveller)
Great service! Great location for access to The Rugby School.
(107944590)
3.4 / 5
Anonymous
on 26/04/2009
(Mature couple)
A very friendly and helpful lady appeared to be managing the hotel. Property was easy to find (directly on the A428 with good connection to motorways and routes to Leamington/Stratford/Coventry. Very convenient for Rugby town centre facilities (5 mins walk to pubs, restaurants etc). Large area of enclosed car parking space at the rear of the hotel. Pleasant breakfast room, flower patio and outdoor areas for seating (in warm weather!)
Exterior of hotel presented a rather shabby appearance and could use some basic redecoration to make it more attractive. Location is quite far (over 20 mins walk) from Rugby rail station. Breakfast time seems very limited (shown as 7.30-8.30 on weekdays), and the hotel seems to be catering for working guests rather than leisure travellers. Heating was not turned on (on a cool night in April). No lift is available, so not very suitable for guests with heavy luggage.
Overall: OK for 1 or 2 nights, as basic 'no frills' accommodation (107707846)
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