| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating | 3.7 / 5 |
4.3 / 5
Charles [Stourbridge, GB]
on 01/12/2009
(Mature couple)
(108394266)
4.1 / 5
Neil [Chilham, GB]
on 21/07/2009
(Mature couple)
Restaurant service and food were very good. Staff were efficient and very pleasant. When asked if we had experienced any problems with our stay we replied in the affirmative and our bill was immediately reduced without question or request.
Noisy fan in kitchen area disturbed our sleep. Other guests were noisy in the corridors late at night. Room was a little cramped.
Overall: Overall a good experience. (108133379)
4.7 / 5
Anonymous
on 05/03/2009
(Mature couple)
(107722146)
4.4 / 5
Anonymous
on 03/03/2009
(Family with young children)
Good surroundings and accomodation
Staff could be more attentive. Food quality was poor.
Overall: Enjoyable (107781762)
4.7 / 5
Anonymous
on 17/02/2009
(Mature couple)
(107445929)
4.0 / 5
John [Plymouth, GB]
on 19/11/2008
(Mature couple)
The leisure centre was very good and the breakfast was excellent.
The evening meal in the restaurant was slightly overpriced for what was on offer.
Overall: On the whole we had a very good weekend and wouldn't hesitate to return or to recommend to others (107508151)
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