| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 4.0 / 5 |
3.1 / 5
Anonymous
on 06/11/2009
(Solo business traveller)
Excellent customer service and good food
bad matress on bed - could feel all the springs. Pealing wallpaper
Overall: It was adequate for a business trip in terms of comfort but was easy to find and park and good customer service (108291829)
4.0 / 5
Douglas [Sheffield, GB]
on 03/11/2009
(Same sex couple)
good breakfast
noisey at night from other rooms
Overall: good view of the gallops (108239547)
4.7 / 5
Mark [Leeds, GB]
on 13/09/2009
(Solo business traveller)
Clean
Spaceous
Comfortabwe
I was asked for payment up-front during check-in although I was staying for 2 nights. To me this suggests lack of trust.
Overall: I was happy and comortable (108412071)
1.7 / 5
Sabrina [Essen, DE]
on 17/08/2009
(Group of work colleagues)
The room was a suite and costs very much. There was no mini fridge, we could not take a shower although we told the staff at once they did not repair it. The same with our hair drier! The room/comfort was absolutly not worth half the money. - People always told me to stay in a best western hotel. We would never do so again! And we told an will tell everyone to do the same!
(108729049)
3.7 / 5
Anonymous
on 28/07/2009
(Mature couple)
(108675740)
4.3 / 5
Anonymous
on 02/04/2009
(Solo business traveller)
Good experience.
Breakfast could have been better.
(107998324)
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