| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
4.0 / 5
tracy [sheffield, GB]
on 03/11/2009
(Young couple)
(108678214)
4.3 / 5
Anonymous
on 02/11/2009
(Mature couple)
Great breakfast. Very helpful staff. Bar prices were very competitive and the restaurant food was quite good.
Stayed a Friday night - VERY loud music until 11:30 pm we were not warned about but, after that, a very peaceful nights sleep.
(108530628)
4.6 / 5
Rachel [Bridgend, GB]
on 01/09/2009
(Mature couple)
Hotel staff very friendly and helpful
Overall experience only classed as 'GOOD' because when we arrived back to the hotel after a day out we founf the hotel was holding a rock band festival ! We had intended to have a relaxing evening meal and a quiet evening in the bar. Persons attending the rock band as expected to be were loud and some of them were in very high spirits.
Overall: Stay would have been excellent if not for rock band and wish we had been told about it when we booked the table so that we could have gone elsewhere for evening meal. (107427962)
4.1 / 5
Peter [Bedford, GB]
on 11/08/2009
(Mature couple)
Room was very clean and pleasnt. Hotel in nice position and very friendly/ helpful staff. very cheap public transport from front door into City.
The room was nice but VERY HOT the radiators were on full blast. The staff were great but we felt they were understaffed as one person at the bar had to do everything and boy was he/she busy. There was a function on Saturday evening and we returned but when we tried to get a meal we were refused because of the function. We could have been advised prior and we could have eaten elsewhere
Overall: Nice hotel nice position we felt more could be made of it (107347823)
4.6 / 5
Perry [Worcester, MA, US]
on 24/07/2009
(Same sex couple)
Staff was friendly and helpful.
No lift to carry luggage to uptairs floor. Camputer down at checkout.
Overall: Generally good. (107922995)
1.0 / 5
Lorinda [Mirfield, GB]
on 13/07/2009
(Young couple)
Dirty bathroom,dusty bedrooom, Iron broken, Ironing board broken, room too small, cream for coffee sour. Some unfriendly staff.
(107584023)
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