3 star

The Bear Hotel, Hungerford

Charnham St, Hungerford, RG17 0EL
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 3.6 / 5 3.6 / 5
Overall value for money 3.4 / 5 3.4 / 5
Performance of staff 4.1 / 5 4.1 / 5
Your room 3.5 / 5 3.5 / 5
Overall experience 3.7 / 5 3.7 / 5
Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
Guest Rating 3.7 / 5 3.7 / 5

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Guest Reviews

4.7 / 5 4.7 / 5 Anonymous on 28/10/2009 (Group of work colleagues)

 (108493744)

4.1 / 5 4.1 / 5 Anonymous on 01/09/2009 (Young couple)

Very friendly staff

The room we stayed in was very basic & could have benefitted from a refurb (like the other rooms in the hotel pictures).

 (108863422)

2.7 / 5 2.7 / 5 Michael [Par, GB] on 18/08/2009 (Mature couple)

Reception staff were friendly and efficient

The room was far too hot. The room and decor had seen better days and there was a failed double glazed door in the room. The bath was chipped and the bathroom window needed attention. The whole approach to accommodation was in need of some tender loving care. i.e. paint needed attention. I do not think the price paid represented good value for money we paid. It was however clean.

Overall: The site is pretty and peaceful and we spent a comfortable night as a result of this  (108496253)

3.0 / 5 3.0 / 5 Anonymous on 29/07/2009 (Mature couple)

Loved the spread and look of the hotel - enjoyed a meal on the friday night with 6 friends - service was both friendly and very accomodating.Very relaxed atmosphere and v.nice main hotel - clean - with happy & professional staff

Room was small but ground level location of it was perfect for us. The shower is absolutely abysmal and needs replacing and there is hardly any room to sit on the loo and we are small people! Could hear the people moving about above us at night time as though they were in our room! Coffee facilities also poor

Overall: we enjoyed it in spite of the above bad points . In retrospect we should have maybe asked for a different room - but we loved the little river outside with the moorhens.  (107565767)

3.6 / 5 3.6 / 5 Anonymous on 07/07/2009 (Young couple)

Late check-in and helpfulness of late night staff. Comfy room.

Breakfast not included in the price and was very expensive - as I wasn't hungry it ended up costing £10 for a bowl of cereal!

Overall: Comfy room and pleasant staff, value for money needs to improve.  (107667232)

4.6 / 5 4.6 / 5 Anonymous on 15/06/2009 (Mature couple)

 (107885893)

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