| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  2.9 / 5 |
| Performance of staff |  3.6 / 5 |
| Your room |  3.0 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.3 / 5 |
2.3 / 5
Anonymous
on 27/10/2009
(Mature couple)
night staff were rude and dismissive
Overall: poor as during our stay a late night function kept us up till 2am (108883212)
1.3 / 5
Katrina [Tiverton, GB]
on 01/09/2009
(Mature couple)
Unfortunately there were no real good points
The room (145) was VERY shabby, a massive scorch mark in the centre of the carpet did not impress. The furniture/decor was all very tired looking and in addition we could not gain access to the building as our card fob thing did not work. In addition when we booked for our stay there was a lot of confusion as communication was poor between the reservation staff-our booking was "lost" and we nearly ended up paying £65 instead of £41.25-of which was still too much for this hotel. In addition the drinks were VERY expensive.
Overall: A very disappointing visit. As a regular visitor to hotels i can safely say that this is one of the worst hotels i have ever stayed in. I would not recommend to anyone, unless i disliked them! (108750070)
3.3 / 5
Anonymous
on 25/08/2009
(Mature couple)
The staff where very helpful, Danielle on reception was very good at her job trying to sort the problem of we had with no hot water.
No hot water in the morning at 7 am until 8:45
Overall: Made welcome, & helpful staff. Other than the water problem no problem would stay again. (108254583)
3.7 / 5
Anonymous
on 18/08/2009
(Mature couple)
(108989521)
1.7 / 5
Anonymous
on 11/08/2009
(Mature couple)
Wedding attended at hotel, food was great.
Hotel room, wall paper peeling, pole holding shower curtain was rusty, room in basic need of overhaul. Advertised breakfast till 10.30, but at 10.40 was asked to clear dining room.
Overall: Adequate but definately could do better. (108994728)
3.9 / 5
jon [Manchester, GB]
on 01/07/2009
(Young couple)
good room service and food
not enough pillows for the bed and toilet filled very slowly also ceiling tile in bathroom is water stained
Overall: Happy with price and the facilities for that price (107950165)
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