| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.1 / 5
Andrew [Kirkby In Ashfield, GB]
on 10/11/2009
(Other)
(108858279)
2.4 / 5
Anonymous
on 24/09/2009
(Family with older children)
Friendly staff onsight parking
room was noisy and bathroom had mould the hotel was tierd looking and felt in need of a good clean. We stayed in a family room.
Overall: This is not a four star hotel by a long way. (108177422)
2.4 / 5
Anonymous
on 22/09/2009
(Mature couple)
Staff were helpful. Bed linen was clean.
Rooms a bit tired and could do with updating and freshening up. Food very basic, not a four star in our opinion more like three.
Overall: Room we booked was a double refurbished room. We actually got a small room that was one of the smallest in the hotel, it could have done with updating and a bit of a clean, not worth £75 per night. Staff were helpful when this was pointed out to them and they moved us to a room in the courtyard which was more comfortable. Food was ok but nothing special. (107653431)
5.0 / 5
Anonymous
on 14/08/2009
(Solo business traveller)
Great value for money, lovely clean room and excellent food.
(107435961)
1.9 / 5
Anonymous
on 05/08/2009
(Mature couple)
Overall: Room looked tired,numerous scuff marks on the walls, bathroom flooring needed redoing. Carpets were not very clean, and there was lots of dust on the side of furniture. For these reasons I can not describe it as a comfortable stay where I could relax. Staff did respond promptly when informed of dirty carpets but after the room had been vacuumed it enhanced the smell of dust. (108540508)
3.9 / 5
Anonymous
on 03/08/2009
(Solo business traveller)
(108967450)
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