| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  2.7 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 2.7 / 5 |
| Overall experience |  3.1 / 5 |
| Order and cleanliness of the hotel | 3.1 / 5 |
| Guest Rating | 3.1 / 5 |
2.4 / 5
Anonymous
on 17/11/2009
(Group of work colleagues)
Very attractive location and excellent rates. Room was in decent condition.
Extremely rude staff. Requested two extra pillows and instead of rejecting it politely, the staff practically told us off!
(108306846)
3.6 / 5
Anonymous
on 08/09/2009
(Group of work colleagues)
Very inexpensive for city centre. Basic but clean.
Staff ok but not exceptional.
Overall: Fine for the money. (108585516)
1.4 / 5
Anonymous
on 14/07/2009
(Young couple)
The bathroom was extremely small, the room was right by reception so very noisy and the door was left unlocked one day after the cleaners had been in.
(107627740)
2.9 / 5
Anonymous
on 10/04/2009
(Group of work colleagues)
Good location for station to local attractions
Friendly staff, car parking facilities,
Good value for money
Bathroom facilities rather old in one bedroom, TV didn't work very well in other
bedroom. Some areas need a freshen up with paint.
Overall: Certainly not the best hotel around that area, but then we only used it to sleep in. Good friendly staff and availability of carpark outside hotel and closeness of railway station out way the bad points. Good for short break. (107971179)
4.0 / 5
Anonymous
on 24/03/2009
(Solo leisure traveller)
Breakfast was poor.
I ate my breakfast on a pub.
(107563839)
2.9 / 5
Anonymous
on 01/01/2009
(Mature couple)
Room was spacious and comfortable. En-suite was appropriate with hot water on demand.
Continental breakfast leaves a lot for imagination.
More television channels required as choice of standard channels only available at the time!
Overall: Definition of a continental breakfast should be established, the choice on offer was limited. When asked about the only choice of cereal, the reply was 'depends on what comes'????? Needless to say we ate breakfast at a nearby cafe! Although friendly, the restaurant staff require training in basic health and safety procedures and general restaurant ethics. On a positive note, the hotel management appeared to be making internal furnishing improvements. (107543678)
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