| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
Quick and easy to book
Overall: Very warm and friendly hotel which has also gone through a total refurb (108629904)
hotel excellent with a lovely feel to it
We were double charged for some things on our bill which was only picked up when my wife went through it, sure it was no-ones fault in particular but something you may want to sort out as it doesnt do the 'feel good factor' any good at all.
(108336213)
(108593056)
Very relaxed atmosphere with attentive staff for whom nothing was too much trouble.
Overall: Most enjoyable break. Exceeded our expectations and gave us the relaxed break we had wanted. (108171580)
good atmosphere, nice room, good evening meals, friendly staff
breakfast (cooked) greasy and not very well presented, after dinner coffee pot needs to be twice the size!
(108710213)
(108770853)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.