| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.3 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
Friendly Staff
Bathroom in poor condition.
Television sound only worked after being left on for 10 mins +
Overall: Nice hotel, needs some Maintenance! (108902414)
(107611438)
good food, friendly staff
Old building made room access slightly more awkward
Overall: good value (107539470)
Good Location for AEC
(107724281)
Everything we asked for was provided (except GF bread for breakfast) and everyone was really friendly. We also had the Garden Suite booked for a party and this was lovely.
No gluten free bread for breakfast even though I specified this when I booked. And I stayed for 3 days but nothing was provided on the 2nd and 3rd morning.
The shower pressure could have been better.
Overall: Lovely hotel in a beautiful area. (107500125)
Everything ok
Overall: great (107713194)
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