| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.4 / 5 |
| Overall experience |  3.6 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.4 / 5 |
3.7 / 5
Anonymous
on 07/11/2009
(Young couple)
Warm, cosy, friendly hotel with open fire at the bar. Lovely Gothic features and fun rooms.
Bad television reception and no batteries in remote.
Overall: Relaxing (108799856)
3.7 / 5
sonia [slough, GB]
on 29/10/2009
(Same sex couple)
excellent service
toilet not working
Overall: very enjoyable (108323641)
3.9 / 5
Anonymous
on 29/10/2009
(Family with older children)
Staff efficiency and friendliness.
if it were not for the staff, who is actually looking after the place? The youngsters who are working there did not seem to be properly supervised or managed
Overall: Good. (108561369)
2.0 / 5
Anonymous
on 26/10/2009
(Solo business traveller)
Location of hotel and nearby car park. History of building. Nice breakfast
Room poor - broken headboard,broken radiator (room too hot), window had no lock, handles missing on furniture, no remote for tv. Room generally shabby
Overall: Hotel has great potential if significant money/effort made to refurbish. (108826080)
5.0 / 5
Anonymous
on 04/10/2009
(Mature couple)
The atmosphere in the hotel was extremely friendly. Everything was clean and pleasant. The room was quiet and well appointed.
Overall: Great! (108337237)
4.0 / 5
Rosalia [08490 Tordera, ES]
on 14/09/2009
(Group of work colleagues)
(108424369)
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