| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
4.3 / 5
Anonymous
on 22/07/2009
(Same sex couple)
Excellent evening meal and excellent waiter.
Poor breakfast in contrast to the excellent evening meal.
No lift. Hard to get to top floors for those with mobility problems.
Overall: Fine for an overnight stay. (108512530)
4.1 / 5
Andrew [Bolton, GB]
on 21/07/2009
(Young couple)
The room was clean and the bar area was nice.
For breakfast it seemed that the hotel was understaffed. All the tables were full up with pots and were not cleared while we were eating, it took a while to be served and I had to ask staff to provide apple juice as it was empty and croissants as there were none left. There were also no pastries with the chocolate inside. After being served the breakfast we were not asked if we wanted any sauces so I had to search around and eventually found some under a table in the foyer.
Overall: Great location. Clean room. Poor service at breakfast. Staff were polite but seemed to be to busy to provide good service. (108999089)
3.7 / 5
Mary [Sheffield, GB]
on 02/07/2009
(Solo leisure traveller)
I got fed up of hearing NO PROBLEM.
Noise at night from the Wool Pack customers.
(107373286)
4.9 / 5
David [Inverkeithing, GB]
on 16/04/2009
(Mature couple)
All good, good parking
Overall: Great hotel, worth a visit (107715861)
4.0 / 5
david [wimborne, GB]
on 23/03/2009
(Solo business traveller)
comfy beds
too hot
Overall: excellent breakfast, at last a hotel buying proper bacon and sausages! (107376264)
3.1 / 5
John [Lowestoft, GB]
on 27/11/2008
(Solo business traveller)
Nice traditional feel to hotel downstairs, and in dining rooms. Good location in town.
Rather shaby upstairs with worn tired old carpets in the corridors. Room was reasonably furnished but cramped. Noisy plumbing - woken up early when somebody in an adjoining room got up to have a wash.
Overall: It was OK. The hotel has potential but would be improved with some investment to spruce it up a bit. (107773638)
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