| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
3.6 / 5
Leon [plymouth, GB]
on 29/09/2008
(Young couple)
great area, nice and quiet. very polite staff
ALL of the staff are foreign [not english] which caused a great deal of confusion and mistakes were made due to this. we were very disappointed with the quality and size of the meal considering the price we were charged. we would advise eating out.
Overall: nice enough. but, didn't tempt us to stay again (107175370)
4.6 / 5
Anonymous
on 26/08/2008
(Solo business traveller)
Excellent location for Museums,West End and Shopping
Limited room service menu
Overall: Overall a very pleasent stay, staff very helpful for central London hotel.. (107179051)
3.9 / 5
David [Bicester, GB]
on 19/03/2008
(Mature couple)
Very comfortable with a good view of the Natural History Museum.
Room was a little on the small size but as we were only staying one night it wasn't a problem.
Overall: Very nice hotel with friendly and helpful staff. Ideal location for our purpose. Breakfast was very tasty and hot (which is not always the case in hotels!). (97753525)
4.1 / 5
Anonymous
on 04/03/2008
(Solo business traveller)
(97618686)
5.0 / 5
Mohi [Droitwich, GB]
on 29/01/2008
(Solo business traveller)
(97769661)
3.7 / 5
Anonymous
on 28/09/2007
(Mature couple)
Space for clothes in a small room. Imaginative decor.
Very poor mattress. hard and sloped to one side. Curtains cords broken so curtains wouldn't close.
Overall: Quite pleasant stay. Very friendly staff. Receptionist inexperienced in verifying and processing credit card. Scaffolding and building work did not improve comfort or light in to the room. (97880840)
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