| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating | 3.8 / 5 |
2.9 / 5
Anonymous
on 19/10/2004
(Group of work colleagues)
(1583285)
4.0 / 5
Anonymous
on 14/10/2004
(Family with older children)
convenient, all people in one room
too stuffy with heater, noise from outside street
Overall: Hotels in London are generally expensive for small rooms. The staff were very friendly and the room was small but comfy. The heater was onthe first night and it was very stuffy and hard to keep window open as we were right on street level. Shower was small but nice. Breakfast very nice, filling. Very accepting of leaving our luggage at desk while we toured around on the last day. (1582025)
4.1 / 5
daniel [Salinas, CA, United States]
on 11/09/2004
(Family with older children)
Staff were exceptionally helpful, they went out of their way to be of assistace. Traditional full English breakfast was well prepared
Overall: Close to Kings Cross. Pleasant walk distance to the British Museum Safe neighborhood. 1/2 block to a good pub serving meals. (1158978)
4.3 / 5
Jon [Wheatley, GB]
on 09/12/2009
(Solo business traveller)
(108850015)
3.1 / 5
Anonymous
on 08/12/2009
(Solo business traveller)
Pleasant staff, clean, bed quite comfortable.
Toilet one floor below and shared shower two floors below meant hanging around in the corridor waiting until it was free
Overall: OK, but would probably book earlier, pay a little bit more and stay somewhere better (108693891)
4.7 / 5
Kathleen [Malton, GB]
on 21/11/2009
(Same sex couple)
Kind friendly and helpful staff.
No real 'bad' points. The hotel was being painted, however, this did not cause any problems.
Overall: The staff, were very kind and helpful. The room and facilities were very clean and a good breakfast served. Very good value for money. I would stay there again, however would phone the hotel directly to book. Thank you. (108303347)
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