| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.4 / 5 |
(108280332)
rooms comfortable, but bathroom needs some attention, around the bath white sealant grubby, bed clean and comfortable nice food, good staff.
conference of young people, didnt give other guests consideration, noise until 3.40 in the morning, we needed to getup early was not pleased with this.
Overall: good would stay again, if we had to come back to loughborough (107424363)
(107293135)
location
Hotel is badly in need of modernization,the plumbing is a disaster,we had to change rooms as the shower did not work.The choice of food in the restaurant was very poor.
Overall: Run down hotel (108941405)
very good food and plenty of it,the staff in the restaurant were very helpful.
The chef cooked my rare steak to perfection,although in need of redecoration it was very clean.
no sky tv in room or bar and could do with a refurb at some point which must be on the agenda,had to pay for Wi Fi were the majority of hotels I have stayed in its free
Overall: Very good position to the main road without hearing any noise,and very good value for money. (108430029)
Location
Friendleness & performance of staff
Decor in corridors in desperate need of refresh
Overall: Well positioned and delivered everything promised Thanks (108911419)
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