| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.8 / 5 |
2.3 / 5
Terry [watford, GB]
on 27/10/2009
(Young couple)
Good location. mostly clean, room had everything we needed. Got a good nights sleep and nice shower in the morning.
No atmosphere or character, very bland chain hotel. £74 plus £5 for parking for a one night stay felt very overpriced. Stained cushion on bed.
Overall: Gave us a good location and a good nights sleep but felt very overpriced. (108198997)
2.0 / 5
Anonymous
on 22/10/2009
(Other)
Close to the station.
Dirty room. Excessively expensive breakfast. Charge for parking. Dangerous angles on bedside tables. Small bath. Sink too deep set. Unpleasant smell in room untill we opened the windows.
Overall: Poor (108491599)
4.9 / 5
Philip [Bournemouth, GB]
on 13/10/2009
(Mature couple)
polite staff, very clean, great value.
Overall: Extremely comfortable & pleasant stay. (107726855)
4.3 / 5
donna [bristol, GB]
on 13/10/2009
(Mature couple)
good value for money
the cost of the tv was expensive
Overall: very good (108615264)
4.1 / 5
Christine [Neath, GB]
on 16/09/2009
(Mature couple)
(108147772)
4.6 / 5
Glynis [Clichy, FR]
on 01/09/2009
(Solo leisure traveller)
Friendly greeting to my late-night arrival
Quick and painless check-in
Super comfortable bed and room that is not quite as "poddish" as some basic hotel rooms
Great hours for serving breakfast - perfect for weekend leisure visitors who want bit of a lie in.
Loved getting an eyeful of St Mary's cathedral on opening my curtains the first morning.
Breakfast was great, speedy and kind service
Overall: Great location for visiting Bristol. Room comfy and more welcoming than other chain hotels. Sweet and helpful staff. (108924169)
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