Ramada Bristol City, Bristol

1.9 / 5 Peter [Repton, GB] on 02/12/2009 (Mature couple)

staff were very helpful,and friendly.The breakfast was very good.

Mattress on the bed was old ,and the springs played a tune at the slightest movement.The cold water tap did not work at all,so we did not have any water to make tea,or clean our teeth,except from the bath tap!I reported the problem of the cold water,and was informed it would be passed on to the maintenance department,but it was not repaired during our two night stay!!! We were allocated a room on the same floor as a group of guests staying overnight for a xmas party ,and had to listen to shouting and banging of doors till 4.0am in the morning, at this point we had lost our patience and i called reception and complained,only then did the noise finally die down.We do not go to bed till fairly late ourselves,but this was just to much,and left us feeling quite tired the following morning.We were offered a free nights stay as compensation,and excepted a £52.00 discount for the problems we had to contend with,this did not compensate for the lack of relaxation and sleep we lost.This took the edge off our planned weekend,which we enjoyed.

Overall: This was my worst experience i have ever had of staying in a 4X hotel,i think it was an absolute disgrace for PAYING guests to have to be put in this situation,Reception should have used some forsight, and placed us away from the party group.As for no cold water i am lost for words.Would we stay again ( never) not even for free!!!  (108764720)

2.3 / 5 Terry [watford, GB] on 27/10/2009 (Young couple)

Good location. mostly clean, room had everything we needed. Got a good nights sleep and nice shower in the morning.

No atmosphere or character, very bland chain hotel. £74 plus £5 for parking for a one night stay felt very overpriced. Stained cushion on bed.

Overall: Gave us a good location and a good nights sleep but felt very overpriced.  (108198997)

2.0 / 5 Anonymous on 22/10/2009 (Other)

Close to the station.

Dirty room. Excessively expensive breakfast. Charge for parking. Dangerous angles on bedside tables. Small bath. Sink too deep set. Unpleasant smell in room untill we opened the windows.

Overall: Poor  (108491599)

4.9 / 5 Philip [Bournemouth, GB] on 13/10/2009 (Mature couple)

polite staff, very clean, great value.

Overall: Extremely comfortable & pleasant stay.  (107726855)

4.3 / 5 donna [bristol, GB] on 13/10/2009 (Mature couple)

good value for money

the cost of the tv was expensive

Overall: very good  (108615264)

4.1 / 5 Christine [Neath, GB] on 16/09/2009 (Mature couple)

 (108147772)