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Home > United Kingdom > England > Warwickshire > Stratford-upon-Avon > Best Western Grosvenor Hotel

Best Western Grosvenor Hotel, Stratford-Upon-Avon

Warwick Road, Stratford-Upon-Avon, CV37 6YT
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Summary of Guest Ratings

  • Check-in process 4.2 / 5 4.2 / 5
  • Working order of facilities / equipment 4.1 / 5 4.1 / 5
  • Overall value for money 3.8 / 5 3.8 / 5
  • Performance of staff 4.2 / 5 4.2 / 5
  • Your room 4.0 / 5 4.0 / 5
  • Overall experience 4.1 / 5 4.1 / 5
  • Order and cleanliness of the hotel 4.3 / 5 4.3 / 5
  • Guest Rating 4.0 / 5 4.0 / 5

Guest Reviews

4.4 / 5 4.4 / 5 Anonymous on 04/10/2009 (Mature couple)

near the busy road

 (108201814)

4.4 / 5 4.4 / 5 Robin [|London, GB] on 28/09/2009 (Young couple)

Excellent proximity Communial areas (lobby, resteraunt, etc.) very high standard Helpfull staff

Room was a little small

Overall: Overall very good  (108917335)

4.3 / 5 4.3 / 5 Sarah [Cradley Heath, GB] on 03/09/2009 (Young couple)

Very pleased with the standard of service and quality of food and drink. As we were celebrating our anniversary it was made even more memorable.

The only bad point was the shower in the bathroom, it wasn't very good at all!!

Overall: Very enjoyable  (108512814)

3.7 / 5 3.7 / 5 Ian [Yorkley, GB] on 11/08/2009 (Mature couple)

Welcome is excellent. Hotel looks good from the outside and lobby/bar/restaurant spaces are clean and very nicely furnished. Reception/room service staff were friendly and efficient. Very convenient central location.

Breakfast cooking and service was slapdash and careless: burnt toast and hard-baked egg had to be sent back; request for more tea was forgotten about. Room a little on the small side and bathroom 'tired' with dirty grout between the tiles and peeling information sticker on the wall.

Overall: Careless attention to detail undermined the overall quality of the stay in a hotel that has many good features.  (108911999)

4.3 / 5 4.3 / 5 Anonymous on 05/08/2009 (Young couple)

 (108245946)

4.7 / 5 4.7 / 5 Anthony [Woking, GB] on 10/06/2009 (Mature couple)

 (107926693)

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