| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 4.0 / 5 |
3.6 / 5
Anonymous
on 06/10/2004
(Mature couple)
comfortable spacious bedroom with a view of the river
shower mechanism difficult to operate; no instructions
huge & gloomy breakfast room
Overall: pleasant, quiet and comfortable. Staff courteous but distant (1395245)
4.3 / 5
Jonathan [York, United Kingdom]
on 21/08/2004
(Young couple)
Excellent breakfast and freiendly staff.
Could do with some vending machines around the hotel for soft drinks.
(1400379)
4.7 / 5
Sam [CHEADLE, GB]
on 20/09/2009
(Mature couple)
Clean efficient and a convenient location. Excellent breakfast.
Overall: First rate accommodation competitively priced. Excellent value for money. (108648067)
4.3 / 5
Stephen [Chatham, GB]
on 13/09/2009
(Same sex couple)
Leisure facilities were good . Cooked breakfast excellent. Location excellent. Staff were all helpfull and polite the weather was also good.
Workmen outside the window were a bit loud in the morning.
(108244982)
4.7 / 5
Anonymous
on 08/09/2009
(Group of work colleagues)
We found the service and attention to detail first class.
The extremely long walk from the lifts to our room and apart from one or two hiccups at breakfast i.e. waiting for fried eggs, coffee machine not working adequately, everything was fine.
Overall: Relaxing and most enjoyable. (107403850)
4.0 / 5
Jonn [Newton Aycliffe, GB]
on 24/08/2009
(Mature couple)
location,clean,spacious rooms,efficeint staff
having to pay for parking
(108176168)
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