| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.4 / 5 |
Beautiful hotel, small, very friendly, very efficient. Staying in a historic Manor house was a unique and memorable experience. Food was excellent! Front desk was very helpful arranging transportation for a trip to Ironbridge and later to the Maesbury area.
Can't think of any.
Overall: We had a wonderful stay. This was my first trip to Shrewsbury in over 40 years, and my wife's first trip to the area: My Mother grew up in the Shrewsbury area, and I wanted my wife to see where she grew up. The staff at the Albright-Hussy made our stay memorable in many ways; all of them good memories. (108283443)
location, parking, weather - we came for a wedding held at the hotel and for this the location was glorious and the reception first class
Our room was on the small side for the price and given the promotional build up rather disappointing. Bathroom door did not have space to open easily. Breakfast was a shambles. There was no staff attention at all. We were seated almost in the lap of other guests and had to eat amid their not yet cleared plates and empty cups. Toast was soggy. I couldn't face the bacon. We were made to feel extremely uncomfortable.
Overall: Cash bar only, no credit cards. Smallest coke I have ever seen - I really didn't know they could make bottles that small. Sharp pricing. Drinking at the 5-star Cardiff St David's Hotel, a place not known for its economy, is cheaper. (107408318)
(107801332)
Attentive helpful staff
cleanliness
Being asked by a member of staff to tie my 10 month old to a chair with a ribbon during the wedding breakfast as their were no highchairs!!! I also found all the food i was served to be very salty to the point of being inedible this was the opinion of mostpeople who ate during the wedding
Overall: Good stay (107637007)
Room was tiny and right next to drop off point. Everytime someone got out of their car during the night and early hours of the morning we were woken up. The shower didnt work properly and flooded the bathroom. There were two bottle of water in the room and tea and coffee, I expected a mini bar with orange juice etc. Our TV didnt work properly either, there were three fuzzy chanels.Not that I had time to watch it but it should have worked. Staff were not overly friendly.
Overall: Wouldn't stay again and wouldnt recommend it to my friends. (107631280)
Excellent food
Good location
Seemed short staffed, particularly at breakfast
(107972438)
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