| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
3.6 / 5
Anonymous
on 20/09/2004
(Mature couple)
(1476193)
4.1 / 5
Anonymous
on 08/09/2004
(Young couple)
Excellent breakfast,parking ample,amazing scenery
(1450523)
4.3 / 5
Anonymous
on 21/10/2009
(Mature couple)
Staff were all very good in every way. I asked whether the Receptionist knew whether the Castle was open on Sunday. She said she thought it was, which was all the answer I expected. Five minutes later she came to our table to tell me the opening hours for the Castle on Sunday. This turned out to be typical of how well all the staff treated the guests.
There is no lift in the hotel. If you have trouble climbing stairs let the hotel know in advance.
Overall: Rooms were good, Food was very good, staff were great. Area very picturesque, just like the paintings. (108774409)
5.0 / 5
Lawrie [Dundee, GB]
on 20/10/2009
(Mature couple)
All in I would have to say with the assistance of the staff/service our stay was very enjoyable..
Overall: Said it all! (108776951)
4.6 / 5
Anonymous
on 19/10/2009
(Mature couple)
(108293463)
4.1 / 5
Yvonne [Canonbie, GB]
on 18/09/2009
(Mature couple)
View over Loch Fyne
No lift, if you had mobility problems the stairs which spiral could be a concern.
Lack of atmosphere in the bar areas
Overall: Warm, friendly, and within walking distance of shops and sights. (108436031)
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