| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
4.1 / 5
[Carnforth, GB]
on 04/11/2009
(Mature couple)
The hotel was booked at a special rate of about half price. As such it represented excellent value but would have been overpriced at the full rate. Location and surroundings very peaceful.
None found
(108853888)
4.0 / 5
Neil P [Worksop, GB]
on 26/10/2009
(Solo business traveller)
Overall good, the chef cooked me something not on the menu at my request.
Limited menu choice, some items over expensive.
Only basic selection of 4 tv channels
Overall: The whole experience was relaxing and comfortable (108348468)
4.3 / 5
David [Carlisle, GB]
on 16/10/2009
(Mature couple)
Comfortable, spacious room, good food and friendly staff.
None really. One of the waiters was friendly but a bit idiosyncratic.
Overall: Pleasurable experience (108301371)
2.3 / 5
Stephen [Psychico, GR]
on 28/09/2009
(Group of adult friends)
I was very displeased to find that, despite calling after making my reservation over the internet to make sure that both rooms had twin beds and being assured that this is so, when we arrived there was only one room with a twin bed, meaning that my daughter and her mother had to share a double bed. This was SERIOUSLY UNACCEPTABLE and ruined the entire tone of the stay. I would not stay again at the hotel unless the reservation system is overhauled!
Overall: See above (108552585)
3.4 / 5
george [Cromarty, GB]
on 01/09/2009
(Mature couple)
Overall: Fine (108786939)
2.9 / 5
Ian [Keighley, GB]
on 01/09/2009
(Mature couple)
Clean and friendly, good location and grounds, quiet.
Uncomfortable hard lumpy bed. Very limited hot water, often tepid only. Cooked breakfast had overcooked scrambled eggs and undercooked bacon.
Overall: A less than satisfactory experience and very poor value for money. It is the only time that we have had to use a kettle to suppliment the temperature of bath water in a hotel. It is also the only time that I have refused a cooked breakfast because of the quality the previous morning. (108849281)
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