| Check-in process |  2.5 / 5 |
|---|---|
| Working order of facilities / equipment |  1.8 / 5 |
| Overall value for money | 1.7 / 5 |
| Performance of staff |  2.2 / 5 |
| Your room |  1.6 / 5 |
| Overall experience | 1.7 / 5 |
| Order and cleanliness of the hotel | 1.7 / 5 |
| Guest Rating | 1.9 / 5 |
1.0 / 5
peter [southsea, United Kingdom]
on 13/11/2009
(Same sex couple)
The bedding and towels did appear to be clean.
Very strange lady on reception. Only had one of us booked in the room and under the wrong name. Room was shabby, not particularly clean in general but bedding and towels were. Furniture very old. Shower tray filled with water when used for more then 10 seconds. No breakfast available and no facilities for making tea/coffee in the morning.
Overall: 'Hotel' is not the term I would use for this place. £95 for one night is absolutely disgusting and if we could have found somewhere else to stay at notice we would have. I would not recommend anyone stays at this place if they are looking for a 'hotel'. (108534093)
2.9 / 5
Anonymous
on 20/10/2009
(Solo leisure traveller)
(108631445)
2.9 / 5
Cecilia [Bishops Stortford, GB]
on 13/10/2009
(Group of work colleagues)
Good price for its location, comfortable and clean beds, nice water pressure in shower, room was a nice big size with high ceilings.
Check-in was poor - we were not informed on times/locations for breakfast (as it turns out we slept in anyway) or the check-out time. Only one key given for 3 adults sharing the room. Parts of the room (carpets, windows) were very dirty. We were only given 2 towels and 1 bar of soap in a 3-person room, and there were no floor mats in the bathroom.
Overall: Overall, for the purpose of our stay it was fine. The beds were very comfortable and clean, and the shower was fine. For an overnight, that's all you need. (108620710)
2.3 / 5
Anonymous
on 19/07/2009
(Solo leisure traveller)
Good location
Check in was poor, member of staff barely spoke, so was not told about facilities and breakfast availability.
Bedding was marked with burn/dirt marks/holes
Overall: The property needs to be repainted/updated Staff need to be trained, a welcome "Hello" would be a good start! (107377558)
1.6 / 5
misfar [burnley, GB]
on 06/07/2009
(Solo leisure traveller)
none
The person responsible to provide the breakfast in the morning was asleep and my wife had to make her own breakfast in morning to reach her business place on time . Really the worst experience of staying in this hotel
Overall: I was advised that the card would be acceptable for my wifes stay by the recptionist on phone. When she arrived at the hotel she was denied although the card details were taken online. (107140984)
1.3 / 5
Anonymous
on 05/07/2009
(Same sex couple)
Location, cost
Poor condition of hotel, poor attitude and manners of staff
(107381060)
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