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Home > United Kingdom > England > Greater London > London > Richmond upon Thames > Riverside Hotel

Riverside Hotel, Richmond

23 Petersham Road, Richmond, TW10 6UH
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Summary of Guest Ratings

  • Check-in process 3.9 / 5 3.9 / 5
  • Working order of facilities / equipment 3.6 / 5 3.6 / 5
  • Overall value for money 3.3 / 5 3.3 / 5
  • Performance of staff 3.9 / 5 3.9 / 5
  • Your room 3.4 / 5 3.4 / 5
  • Overall experience 3.6 / 5 3.6 / 5
  • Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
  • Guest Rating 3.6 / 5 3.6 / 5

Guest Reviews

1.6 / 5 1.6 / 5 jorgen [maarslet, DK] on 12/10/2009 (Other)

well, in a nice area.

as above, I will rate this among my 5 worst hotels at this price ever.

Overall: blood on the linen, light bulbs did not work, the backend of the bed was loose, so was banging in the wall whenever one moved in the bed. Plus could not get one of my colleagues off after just one night because for some reason, he was booked for 2 nights. This was even though we notified them immediately on arrival that something was wrong. We should really do a chargeback here, but not sure if really want to bother for 70 £, but still. Service level at minimum that is for sure.  (108587417)

2.6 / 5 2.6 / 5 Judith [Sydney, AU] on 19/08/2009 (Mature couple)

bad bed lined and towels and poor quality hair care products ets. room very small and not as described on internet this was not a hotel but a bed and breakfast and we were not offerd any more toast and coffe service very perfunctoryy

 (107351860)

4.6 / 5 4.6 / 5 Anonymous on 08/06/2009 (Solo leisure traveller)

 (107816513)

3.9 / 5 3.9 / 5 Anonymous on 28/04/2009 (Solo business traveller)

 (107890318)

3.9 / 5 3.9 / 5 Anonymous on 24/04/2009 (Other)

 (107508463)

4.6 / 5 4.6 / 5 Pat [Dublin 8, IE] on 15/04/2009 (Group of work colleagues)

The staff made every effort to ensure we were happy and comfortable. Would definitely go again.

 (107433934)

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