21 The Lakes, Windermere

3.4 / 5 Anonymous on 22/08/2009 (Mature couple)

Good location. Clean bedding and rooms. The breakfast selection was quite good.

We stayed in the contemporary suite. The air bath was great once in, but it was really difficuilt to get in and out of. Not the the controls worked as they should. The plinth around the cantalever bed was high too. The room overall, gave a good first impression, however, the workmanship was very poor, especially in the bathroom.

Overall: Overall, an enjoyable stay as we knew we would only be staying 2 nights.  (108199323)

5.0 / 5 david [hitchin, GB] on 17/01/2009 (Young couple)

the room was amazingly comfortable and really relaxing, the breakfast was also very nice with a lot of variety! staff were always around to help! a beautiful place to stay and will defiinatly do so again

no bad points at all

Overall: exellent! a perfect hotel  (107893045)

4.7 / 5 Lynnette [Pontyclun, United Kingdom;GB] on 26/08/2006 (Mature couple)

Pleasant ambience with friendly helpful staff. Situation of hotel was good.

Adequate hanging facility but no drawers in room for smaller items of clothing. Breakfast times were 8:30 to 9:30 only. This could have been extended either way to ease congestion in the dining room as the hotel was full during our stay.

Overall: Pleasant ambience with friendly helpful staff. Comfortable room with modern facilities. Excellent position for walking to Windemere and Bowness. Adequate parking. Good food. Overall we enjoyed our stay and would use the hotel again!  (3305220185)

5.0 / 5 Helen [Ayr, United Kingdom;GB] on 26/07/2006 (Mature couple)

Everything was excellent.

Nothing

Overall: The only thing missing from this hotel was a swimming pool and leisure centre. This would have made the hotel ace. But it was still excellent accommodation and we would go and stay again.  (3304997805)

4.0 / 5 Anonymous on 30/05/2006 (Mature couple)

It was clean and very apparently up market

The room I had was on the same floor as reception and I guess the kitchen so very noisy no chance of a lie in

Overall: The room I had was very clean and had a air bath which was superb a 4 poster bed I guess in a roman theme very cream ! The outside veranda was nice but it rained continually so no chaance of using this one. The breakfast room was very small which made it tight but still very nice. The large mirrors in the breakfast room caught a lot of people out as it looked bigger as you searched for somewhere to sit. Overaul really good  (3304625791)

3.3 / 5 steven [bickerstaffe, United Kingdom;GB] on 26/02/2006 (Young couple)

great room and huge bath

staff friendliness, breakfast quality

Overall: not quite the luxury hotel as advertised!staff were badly managed and on occasion quite rude. breakfast was awful and not what was expected. nice room but much smaller than website suggests. nice room and bathroom though whole place could do with refurb. Manager very abrupt with absoloutly no customer service skills  (3304214114)