| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.8 / 5 |
4.6 / 5
Anonymous
on 06/10/2009
(Mature couple)
(108830337)
3.3 / 5
Ron [Sutton Coldfield, GB]
on 27/07/2009
(Mature couple)
Lare breakfast; late check in / check out; comfortable beds; large shower enclosure; late meal/snack availability in restaurant
non-working TV - room had to be changed. Mould/damp smell in bathroom
Overall: OK (108107602)
3.3 / 5
Anonymous
on 30/06/2009
(Mature couple)
The room was clean but lack of air conditioning made it impossible to sleep.
The hotel itself was ok, shame that the separate restaurant was overpriced and mediocre.
Overall: Ok. (107984000)
4.1 / 5
Anonymous
on 29/06/2009
(Solo business traveller)
(107313746)
4.3 / 5
Karl [Boness, GB]
on 09/06/2009
(Young couple)
Secure car park. Branaghans restaurant which serves the breakfasts was excellent for both breakfast and meals
The only bad point was that one of the mattresses (being a twin double) was very uncomfortable (possibly due for renewing)
Overall: Hotel gave us what we required at a reasonable price (107649567)
3.6 / 5
Anonymous
on 12/05/2009
(Mature couple)
Breakfast good, courteous staff
Sheet and Duvet did not properly fit the Double Bed
Overall: OK for a one or two night stopover, but would not want to spend any time in the room other than for sleeping. (107964717)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.