| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
5.0 / 5
Anonymous
on 25/11/2004
(Young couple)
(1701938)
4.4 / 5
Anonymous
on 22/09/2004
(Mature couple)
Comfortable bed, friendly staff, excellent choice for buffet style breakfast. Evening carvery was OK.
Overall: This hotel was very close to the M1 motorway. I thought it would be noisy, but it wasn't. The bed was comfortable, and the room had a sofa, which was nice. Otherwise the building itself was average. Friendly and helpful staff, food good. (1483816)
3.6 / 5
Anonymous
on 13/10/2009
(Young couple)
the breakfast was good well prepared, however no labels to indicate what was being served. in particular veggie sausages and pork sausages.
for price the room poor, food at breakfast not labelled.
Overall: pleasent staff very friendly. (108987428)
4.7 / 5
Paul [Plymouth, GB]
on 13/09/2009
(Mature couple)
very clean hotel. fixtures and fittings were in good order and not at all drab.
staff were very helpful and pleasant at all times. We were made to feel welcome throughout our visit.
Overall: next time i visit friends and relatives in Nottingham I know where I will be staying. (108111684)
3.6 / 5
Glen [Redruth, GB]
on 28/08/2009
(Mature couple)
food excellent staff friendly
The mattress on the bed was quite the worst I've ever come across in any situation that I have found myself in whether at home or abroad, in private accommodation or that which I have paid for. It is for this reason alone that I would not choose to stay at a Novotel hotel again.
The main thing a hotel should be able to do is to provide a reasonable bed and mattress. The mattress on this occasion being about three inches thick and not providing any cushioning and support between my back and the bed base. The only saving grace of the nights stay being the provision of sofa bed which I availed myself of.
Overall: See above (108143987)
3.1 / 5
elliott [minehead, GB]
on 15/08/2009
(Young couple)
Cheap hotel when booked over the internet... would not like to have stayed here paying full price
hotel requires updating, carpets very tatty, hotel rooms smelt stale.
Overall: Good value for money for the price we paid. (108880069)
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