The Website Network Hotels and Accommodation throughout England Scotland Ireland and Wales Plus Europe
| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
leisure facilities, bar menu, helpful staff, artwork of local interest
lack of somewhere for an evening stroll, restaurant menu selection
Overall: very enjoyable, gave us a feel for a different part of the Lakes (97303595)
Check-in assistant on the Friday morning was excellent; helped overcome the fact that I'd booked a room for 2 adults with a foldaway bed for young child yet had only been assigned a double not big enough to accomodate the child. We were upgraded to a family room at no extra charge which was lucky for us!
Some of the decor's showing it's age a bit - ceiling in the bar for example, but that's just looking for niggles really... it's a nice place!
Overall: Great hotel to visit for a break away from it all. Make sure you set time aside to use the facilities. The Spa treatments are absolutely superb, and the staff there were very nice, pleasant and professional. The treatments also offer very good value. We'd definitely go back. (97012373)
(97196127)
(97187644)
The view from the terrace was amazing
No view at all from the bedroom window. The bathroom was poorly specified. We were not informed that the clocks were going forward that night.
(99568326)
(99105042)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
The Website Network Hotels and Accommodation throughout England Scotland Ireland and Wales Plus Europe