| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.5 / 5 |
2.3 / 5
Anonymous
on 15/09/2009
(Mature couple)
Lovely view over bay, quiet area, clean sheets and towels.
The carpet in reception needs relaying, the bath side panel was broken, decorating work needed re-doing throughout, the dinning room wasn't very clean.
Overall: The hotel from the outside looked very nice, but it was a shame it was not up to the standerd i expected inside. I was very disappointed. (108794379)
3.9 / 5
Marlene [Liverpool, GB]
on 02/09/2009
(Mature couple)
Overall: We enjoyed our stay and appreciated being able to bring the dog with us. There were some nice walks through the surrounding grounds. The room was comfortable and the food good, but to be fair the decor could do with uplifting, especially the ill fitting carpets in the reception and corridor areas. (108891413)
3.4 / 5
Anonymous
on 28/08/2009
(Solo leisure traveller)
Value for money, lovely grouns, room spotless.
In desperate need of decoration!! Carpets wrinkled in hall - tripping hazard.
(108537963)
1.9 / 5
Anonymous
on 26/08/2009
(Family with older children)
The price seemd reasonable in comparision
stinking carpets
old and dirty curtains
bath was filled with water when we checked in.
Overall: poor quality and poor value for money. (108597983)
3.7 / 5
Geoffrey [Stoke0on-Trent, GB]
on 24/08/2009
(Mature couple)
Location & views were excellent. Staff were pleasant & helpful.
Dining room & lounge areas very elegant.
Good value for the price paid.
Visual impact of re-furbishment work (internal & external) not particularly pleasant.
Car parking insufficient for size of the hotel.
Road exit is pretty dangerous onto a busy main road!
Overall: Large hotel perhaps in need of a little TLC. Now a picture of faded elegance but with lovely views from some rooms. (108936282)
3.7 / 5
Anonymous
on 19/08/2009
(Mature couple)
Conveniently placed, good service and comfortable.
Some of the common areas are drab, the carpets are past their best, the lift floor covering was bubbled and the approach to the hotel suggests better times.
Overall: Pleasantly surprised (108522099)
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