| Check-in process | 3.5 / 5 |
|---|---|
| Working order of facilities / equipment | 2.6 / 5 |
| Overall value for money | 2.8 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 2.3 / 5 |
| Overall experience | 2.7 / 5 |
| Order and cleanliness of the hotel | 2.7 / 5 |
| Guest Rating | 2.9 / 5 |
room with window outlook on a wall,shower operated eratically,tv reception poor and no sky/cable tv as advertised.old sagging mattress.not offered an alternative room when we asked
Overall: not a pleasant stay and sleep was disturbed by other guests returning during the early hours (108269058)
location of where we were staying.
website advertises bed and breakfast but on booking in was told breakfast no longer offered - this did not reflect on the website. Also no-one available to check out with
Overall: value for money during ongoing refurbishment and places to eat in close proximity. (108791662)
Convenient to Train Station
The Hotel is still being refurbished (while it advertises itself as already having completed refurbishing), the entry is through a back-door from a pub's backyard, walls and carpets are in tatters, and the room was extremely small. Bad value for money
Overall: The room was very small, poorly ventilated. The hotel was being refurbished, the entrance was through a backyard, which was filled with beer-kegs from the pub/bar next door. The place was dirty with scruffy/torn carpets and marked and broken walls. Not fit for Hotel Guest habitation at any level. (108650639)
Staff courtesy; immediate hot water in shower.
Tricky getting TV remote to work; carpet made feet itchy
Overall: Good value and close to where I needed to be. (108302371)
(107732101)
no good points
Building work being carried out plus other peoples clothing in wardrobe
Overall: couldnt wait to get out (107705375)
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