| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel |  3.9 / 5 |
| Guest Rating | 3.6 / 5 |
1.3 / 5
Anonymous
on 22/09/2009
(Mature couple)
outside looks good,that's where it ends
sheet too small for the bed,carpets filthy,mattress filthy,night staff useless,we had a noise problem with room below us,staff did nothing,i had to go down to the room and ask the guest to lower the volume.
Overall: overpriced,filthy .its not a hotel ..it's a 3rd class b&b. (108705434)
4.1 / 5
Anonymous
on 14/09/2009
(Family with older children)
(108591047)
3.1 / 5
Anonymous
on 18/01/2009
(Solo business traveller)
(107409692)
2.6 / 5
Anonymous
on 12/01/2009
(Solo business traveller)
Friendly staff. Decent breakfast.
Facilities not great. Shower broken. Furnishings tatty.
Overall: Hotel has gone downhill since the last time I stayed there. No restaurant. No free wifi as advertised. (107687685)
4.9 / 5
Cathy [Rochdale, GB]
on 11/11/2008
(Group of work colleagues)
(107812474)
4.7 / 5
Anonymous
on 21/10/2008
(Group of work colleagues)
Great value for money. Clean and safe. Walking distance to town. Very mannerly owner.
Missed breakfast in morning as 8am to 9am too early for a Sunday.
Overall: Excellent, but would be worried if I had heavy luggage to bring up the stairs! (107956585)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.