| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
Anonymous
on 04/11/2009
(Mature couple)
(108267475)
4.3 / 5
Colin [Ross-on-Wye, GB]
on 28/09/2009
(Mature couple)
Good value hotel. Comfortable room with lovely sea views. Good facilities.
Food good, but a little expensive. No room service available.
Overall: Very enjoyable and relaxing stay. Highly recommended. (108690296)
3.0 / 5
Anonymous
on 17/09/2009
(Young couple)
Changed rooms on second night, vastly improved quality and standard.
Room on the first night was of a poor standard, very small, adjacent to kitchen and lift. Dressing table draws could not be used due to poor positioning, mirror poorly positioned, bath stained, shower head leaking.
Requested a room change, unable to due to hotel being fully booked. Room rate was partially reduced to compensate
Wedding reception guests had taken over the hotel bar and were noisy in particular in the room below ours where lots of talking could be heard via the lift shaft from 04:00 hours in the morning, necessitated having to contact the occupants of the room to allow sleep.
Very poor standard of room for the money paid.
Overall: Once rooms had been changed the stay was considerably improved. Spoilt by a very bad first night. (108892766)
4.0 / 5
Stephen [Crewe, GB]
on 02/09/2009
(Mature couple)
Good room with sea view - well appointed. breakfast service excellent
slow check in and confusing payment methods - spa staff busy on all occasions visited and towels requested from reception which was very slow
Overall: overall enjoyed visit - have stayed previously and would probably do so again (108705421)
3.4 / 5
Anonymous
on 18/08/2009
(Mature couple)
The hotel has a fantastic view out over cardigan bay
This hotel is very old and could do with a facelift
Overall: The dinner and breakfast were excelent, the general decor of the hotel was very poor, if it was updated a little it would be a wonderful hotel as the location is excelent. Overall I would give it 7 out of 10 (107921404)
3.6 / 5
Gwyn [Cardiff, GB]
on 06/08/2009
(Mature couple)
location, location, location
Electric light not working in bathroom, toilet flush requires maintenance.
Parts of hotel look tired
Overall: All you want is good weather. (108130247)
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