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4 star

Crowne Plaza London St James, London

45-51 Buckingham Gate, London, SW1E 6AF
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 3.8 / 5 3.8 / 5
Overall value for money 3.4 / 5 3.4 / 5
Performance of staff 4.1 / 5 4.1 / 5
Your room 3.6 / 5 3.6 / 5
Overall experience 3.9 / 5 3.9 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 3.8 / 5 3.8 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.7 / 5 3.7 / 5 Anonymous on 03/11/2009 (Other)

 (108334169)

3.7 / 5 3.7 / 5 Anonymous on 11/02/2009 (Solo business traveller)

8

0

Overall: good  (107947605)

3.6 / 5 3.6 / 5 Anonymous on 06/01/2009 (Mature couple)

Ease of booking, and Value for money Bed and breakfast insted of room only

On the morning of depature while at breakfast, and although the check out time was 12.00 the room was serviced. The maid was still cleaning the room when we returned. Then another person wanted to check the mini Bar. It felt like we were being shown the door.

Overall: The stay was fine and although I managed to leave trousers in the room the lost and found service worked well.  (107343566)

4.3 / 5 4.3 / 5 Anonymous on 05/01/2009 (Young couple)

 (107565049)

4.7 / 5 4.7 / 5 Michael [Paddock Wood, GB] on 02/01/2009 (Mature couple)

Upgraded as a priority points member. Spacious room

Lamp not working took several phone calls to get it sorted.

Overall: Excellent hotel really comfortable bed,would go there again  (107411088)

4.1 / 5 4.1 / 5 Anonymous on 02/11/2008 (Mature couple)

Overall: Good  (107108428)

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