| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.2 / 5 |
4.4 / 5
Graeme [Pampisford, GB]
on 12/11/2009
(Mature couple)
Friendly , helpful staff . Excellent restaurant food and service .Easy to park .
No complaints .
Overall: Very enjoyable stay , enhanced by the Restaurant . I had my 21st Birthday celebration at the (old ) Yew Lodge in 1964 it was good then but despite the huge increase in size its even better now . (108752913)
4.9 / 5
Robert [Haslemere, GB]
on 03/11/2009
(Family with older children)
Food, health club, location & room.
Overall: Excellent. (108622557)
4.4 / 5
Simon [Milton Keynes, GB]
on 21/07/2009
(Mature couple)
Excellent friendly staff, nice hotel
No air conditioning in room
Overall: Very good (107745926)
4.7 / 5
Anonymous
on 30/01/2009
(Mature couple)
very good staff,smart hotel,good room.good bar meal
food a bit expensive
Overall: very good will stay again (107825522)
4.6 / 5
Anonymous
on 01/12/2008
(Mature couple)
(107435932)
4.0 / 5
Marcus [Saltburn-by-the-sea, GB]
on 30/11/2008
(Solo business traveller)
Great room: v comfy and spacious bed, nicely furnished, good TV. Leisure facilities looked good, but had no time to try it out.
not a great selection of bar food, and no olives left. No service staff at breakfast when I turned up for 10 mins, but food was v good.
Overall: Good (107542226)
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