| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
3.0 / 5
John [Neath, GB]
on 17/11/2009
(Same sex couple)
(108569323)
4.7 / 5
Christopher [Reading, GB]
on 04/08/2009
(Young couple)
The staff were excellent. Very friendly, approachable and informative. We also appreciated a call to let us know that there would be a wedding reception that night and concern the following morning about the loudness of the music during the evening.
There was no cold water in the bathroom in the evening however it was back on by morning.
Overall: The meal we had in the evening was exceptional, the staff were brilliant and the surroundings beautiful. We greatly enjoyed our stay. (108364086)
4.0 / 5
Andrew [Banbury, GB]
on 16/06/2009
(Mature couple)
Beautifully situated hotel on edge of village. Quiet.
Parts of the building overdue for some refurbishment.
Overall: A very pleasant place to stay. (107409416)
2.7 / 5
Anonymous
on 01/10/2008
(Group of adult friends)
Staff very pleasant. Good location. Food also good
We were not told about a party taking place which involved us moving rooms because of the noise. The room we were given was quite small, the toilet would not flush properly, the shower only had one temperature (hot), the bedside light did not work, neither did the radiator. _
Overall: Disappointing due to above (107253198)
4.9 / 5
Anonymous
on 22/09/2008
(Solo business traveller)
Warm welcome, speedy check-in, clean and comfortable room. Breakfast was cooked to perfection. Absolutely tremendous experience.
Little tricky finding it in the middle of the countryside, but lovely scenery trying to find it. Arrived in daylight, but think that a more prominant/eyecatching sign is needed for those arriving in the dark - it must be very easy to drive past the hotel without realising. A little annoyed to be asked to move to a different table at breakfast - apparantly some tables were set out for breakfast and others for the evening meal. However, there was no real way of knowing which was which resulting in everybody who arrived having to play musical tables - much to the amusement of those in the know!!
Overall: An excellent hotel. I have already recommended it to everybody I know who goes to the Diss area of Norfolk. (107175866)
2.3 / 5
Anonymous
on 26/08/2008
(Mature couple)
Nice location
We had a small room, we knew about this beforehand as there was a wedding taking place but the facilities were very compact..more so than you would expect. It could be that the room is not used that often but it was not that clean.
Overall: not ideal, but not a disaster. Staff were good. (108093589)
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