| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff |  4.5 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
5.0 / 5
Anonymous
on 04/09/2009
(Group of work colleagues)
Location, breakfast, wonderful room, friendly service
Overall: loved it - would love to stay there again (108447200)
3.6 / 5
Glenda [Southern Pines, US]
on 29/07/2009
(Mature couple)
The facility is lovely and our room had a beautiful view. Food was excellent and very pleasingly presented.
Wine and water glasses were never changed nor cleaned the entire time we were there which I have never encountered in hotels or B&Bs. This is a very bad point.
Overall: In general this was a very pleasant stay in a beautiful location. (107359852)
4.9 / 5
Stephen [Woodstock, GB]
on 28/06/2009
(Mature couple)
Excellent breakfasts and location
Room on the small side
Overall: A very good experience (107728817)
3.3 / 5
Anonymous
on 27/06/2009
(Solo business traveller)
Very good breakfast.Attractive, traditional, good quality furnishings in general areas.Very clean.
Parking difficult. Single bedroom very small and furnishings/paitwork tired. Not made clear when booking that the room had private bathroom and was not en suite or that the room would be in a separate annexe. Strong smell of curry during evening very unpleasant, apparently another guest had brought in a 'take away'.Ancient TV.
(107326885)
4.0 / 5
Anonymous
on 10/06/2009
(Solo leisure traveller)
The setting was lovely and very traditional.
As a single traveler I felt very uncomfortable as it appeared to be mainly couples staying there. I also had a very early flight and breakfast was therefore not available as it is served at 7:30. While they attempted to accomodate me this is really not the type of hotel to stay for catching a early flight.
Overall: I would not stay there in the future if I were trying to catch a flight out of Bristol. It would have been more convenient to have stayed at the airport and that is what I would do in the future. I think that for a long term stay and a typical English experience this would be an excellent place to stay. It appeared to be full with many couples who enjoyed their stay so I am likely an exception to the type of guest who stays at this particular hotel. I should have considered this when I made the reservations. (107794858)
1.4 / 5
Joseph [Wexford, IE]
on 07/05/2009
(Mature couple)
Overall: Very difficult to think of a single one good point. Even the breakfast was disappointing. The porridge was very salty, the fried eggs were hard, the only nice thing was the home preserves. The whole place is badly in need of redecorating. If you are offered the 'Blue Room' you may expect it to be small, drafty and dirty with an ensuit cupboard. The bath towel smelt musty and the shower was totally inadequate. (107564503)
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