| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
Pleasant room; delicious breakfast, with friendly service; parking adequate
Dirty loo
Overall: A very enjoyable experience with friendly staff (108357568)
(108594334)
The location is great and very pretty
The food, particularly breakfast, is abysmal - I have never had grey/green scrambled egg before!
Overall: Good for the wedding we attended, but just when a good breakfast is needed they failed!!!! (107500741)
Pretty location
So so breakfast
Overall: This is an adequate hotel which is vasly overpriced for the rather dull accomodation it offers (107764631)
Lovely setting, nice bar and restaurant with friendly and efficient staff
Do not leave your window open at night with the light on. You will be invaded by flies althought this is not the hotels fault and just a result of being near the river. Important for those with long hair and who use make up....there was no plug near a mirror.
Overall: Lovely setting, quality hotel with pleasant rooms and good food and drink with friendly staff (107382874)
Spacious,lovely setting (on Thames)
Overall: Comfortable (107651978)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.